Q: What shipping options are available?
A: All ASE Study Guides are sent via FedEx and as a result cannot be delivered to a PO Box. Because a signature is required at the time of delivery please provide a ship-to address where an attendant will be able to sign for your product.
|# of Books||3-5 Day||Express 2-Day*||Express Next Day*|
|8 Books +||$27.00||$33.00||$45.00|
* Exclude Saturday & Sunday delivery for all orders.
* Canadian orders, please add an additional $22.50 for delivery.
Orders that are undeliverable because no one is available to sign for the package will be returned to Advanstar. You may request re-shipment to a different address and pay the additional shipping charges. Or, you may have it re-sent 'signature release'. Orders sent signature release will not be replaced if the package is not received. Additional copies may be purchased again at the buyer's expense, including shipping & handling.
Q: How long does it take to receive the books once I've ordered them?
A: Orders are processed and mailed within 48 hours of receipt, Monday through Thursday if the order is placed prior to 2:30 pm. (Delivery method dictates mailing time frames.)
Orders placed after 2:30 pm Monday through Thursday will be processed the next business day. An order placed after 2:30 pm on Thursday will be processed on Friday and shipped on Monday of the following week, excluding holidays.
Orders placed online on Saturday or Sunday will be shipped on Tuesday of the following business week, with the exception of weeks that contain a holiday on Monday of that week.
Orders being sent to AP/APO addresses are shipped via USPS and will take up to 7-10 business days to arrive.