Pass The ASE Study Guides

ase test prep

The industry’s most extensive selection of specialized training materials to help you pass your ASE tests… GUARANTEED!

Buy Now Button

Motor Age Training On-Demand


In-depth individual video training courses, on-demand, for techs and managers at all levels of skill and experience on a wide variety of automotive subjects.

Watch Now Button

Motor Age Training CONNECT

motor age connect

A cutting-edge, highly organized and detailed subscription training program with full course tracks and high production value.

Connect Free Trial Button


Service writing best practices

Available Formats:  Online Training Course | DVD



Online Training Course



Product Details:

Service Management Made Simple With Greg Marchand


Best practices for service writing is presented by Greg Marchand, the owner and founder of Automotive Aftermarket Training, Inc., in this 102-minute training course. Customer retention, handling difficult customers, common obstacles writers face and how to sell more labor are key aspects of his presentation.  Moreover, he stresses solid communication between the service writer and the technician for maximum productivity. 


Online Training Course Includes:

  • Online Training Video - Runtime: 102 minutes
  • Practice test covering topic is included in the online training course
  • Ebook covering topics in online training course 
  • Certificate of completion


  • 102 minutes of run time footage in DVD disc format